Our dedicated team of 23 currently consists of the following 12 office staff, as well as our warehouse manager, two stores-men, seven assemblers and one support staff. Our team is constantly growing as our business evolves and we’re always on the lookout for new talent to join our small, multi-skilled and close knit platoon. Every member of our team is important, but as a customer you’re most likely to speak to the following people.
John has worked for the company since 1988 and became Managing Director when his father Brian S Teasdale retired in 2002. John oversaw a major rebrand of the company and has been the cornerstone of our strong and sustained growth, enabling BST to move to our modern premises in 2009 and continuing the expansion of the business and our range of high-quality detectable products.
Fun fact: Having worked for the company for almost three decades, John still does not know the location of the company kettle.
Head of Systems & Operations
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Carol joined the company in 2011 as we were experiencing a period of rapid growth. Carol has introduced new systems and procedures to help the company grow smoothly and to facilitate the continued high level of customer service that our customers need and expect. As BST continues to evolve Carol is ensuring the company has the structure, framework and personnel it needs to succeed.
Fun fact: Carol once wrote a procedure for the writing new procedures without following the correct procedures, which was by definition, breaching procedures.
Business Development Manager
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Jonathan joined BST with a wealth of business development experience and is responsible for managing relationships with our international clients and supporting their needs. Our network of overseas distribution partners supply BST products to all corners of the globe and Jonathan ensures that our network is fully supported and is constantly growing.
Fun fact: At over 8 feet tall, Jonathan has to use the warehouse door to access his office.
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Annicka is our in house graphic design, printing and marketing expert. Annicka manages our ecommerce website, email marketing, social media pages, magazine advertising, brochure and exhibition designs. She is also involved in bespoke projects for customers such as our Detectapen® printing service, bespoke tag, tape and sticker printing, as well as vacuum depanner belting for bakery clients.
Fun fact: Annicka has an unfounded and irrational hatred of justified text and things that aren't symmetrical.
Business Information Officer
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Jack works behind the scenes to ensure that our price lists are accurate and our order processing systems are up to date and working efficiently. With over 3000 stored product permutations, 2600 customers on file and 5704 orders processed per year, that’s a lot of work! Jack also helps in our sales and warehouse teams when needed and in many ways, he’s the Batman of BST Detectable Products.
Fun fact: Jack brings a hard-boiled egg for lunch every day – but to this date, no one has actually seen him eat one . . .
Sales & Purchasing Administrator
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Michelle is one of our longest serving members of staff and enjoys great working relationships with many of our top clients. Michelle is responsible for purchasing stock of parts and materials as well as processing sales orders from our global client base. Michelle’s vast experience helps ensure that orders progress smoothly and customers are always kept up to date. Michelle and Leigh work closely with our couriers to arrange overseas exports and communicate updates to our clients.
Fun fact: Michelle and Leigh are sisters and make up the terrible duo of sales administrators
Quality Assurance & Sales Administrator
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Leigh worked in our Detectapen® assembly team before progressing to join her elder sister Michelle in sales administration. Leigh supports some of our largest international clients and offers an outstanding level of customer service, ensuring that orders are swiftly taken, confirmed, assembled and despatched on time. Leigh and Michelle work closely with our couriers to arrange overseas exports and communicate updates to our clients.
Fun fact: Leigh once drove into our compound gates and blamed a parked car for the incident.
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Kylie monitors the day-to-day financial operations within the company, such as payroll, invoicing, and many other transactions. She is responsible for the financial health of a company.
Fun fact: Kylie once had to leave work early to carry out mouth to mouth resuscitation on a fish.
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Sadie ensures BST’s invoices and transactions are accurately recorded and resolves invoicing and account queries for our clients. Sadie’s attention to detail ensures the smooth export and import of goods and services.
Fun fact: BST has to carry out a separate risk assessment before including Sadie in work related social activities involving the consumption of alcohol.