Our dedicated team of 22 currently consists of the following 13 office staff, as well as our warehouse manager, two stores-men, five assemblers and one support staff. Our team is constantly growing as our business evolves and we’re always on the lookout for new talent to join our small, multi-skilled and close knit platoon. Every member of our team is important, but as a customer you’re most likely to speak to the following people.
John has worked for the company since 1988 and became Managing Director when his father Brian S Teasdale retired in 2002. John oversaw a major rebrand of the company and has been the cornerstone of our strong and sustained growth, enabling BST to move to our modern premises in 2009 and continuing the expansion of the business and our range of high-quality detectable products.
Fun fact: Having worked for the company for three decades, John still does not know the location of the company kettle.
Head of Systems & Operations
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Carol joined the company in 2011 as we were experiencing a period of rapid growth. Carol has introduced new systems and procedures to help the company grow smoothly and to facilitate the continued high level of customer service that our customers need and expect. As BST continues to evolve Carol is ensuring the company has the structure, framework and personnel it needs to succeed.
Fun fact: Carol once wrote a procedure for the writing of new procedures without following the correct procedures, which was by definition, breaching procedures.
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Ginette is a key member of our systems team. Her responsibilities include producing and maintaining pricelists, keeping systems data accurate and up to date, monitoring our processes and generally providing an important support service to all areas of the business.
Fun fact: Ginette is the tidiest person you will ever meet. Don’t stand around too close to her or you will end up in a cupboard!
Business Development Manager
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Jonathan joined BST with a wealth of business development experience and is responsible for managing relationships with our international clients and supporting their needs. Our network of overseas distribution partners supply BST products to all corners of the globe and Jonathan ensures that our network is fully supported and is constantly growing.
Fun fact: At over 8 feet tall, Jonathan has to use the warehouse door to access his office.
Business Development Executive
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Ollie focuses on the UK market and supports end users as well as UK based resellers of BST products. He provides a professional and knowledgeable service offering information and advice along with no obligation site visits to present and demonstrate our product range. Our Sales team constantly aim to ‘go the extra mile’ to exceed the customer’s expectations and make BST the company they turn to for all their Detectable Product needs.
Fun fact: Ollie is very tenacious, even in leisure. He has had the same rugby injury, not once not twice but three times already and he hasn’t given in yet!.
Business Development Executive
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Jenny joined BST in 2019 with a strong background in the Food Industry and Sales environment. She provides a professional, knowledgeable and friendly service to our UK Customers along with no obligation site visits to present and demonstrate our product range. Our Sales team constantly aim to ‘go the extra mile’ to exceed the customer’s expectations and make BST the company they turn to for all their Detectable Product needs.
Fun fact: Jenny will always do anything for anyone…except when she’s on a sun lounger, she isn’t going anywhere then!
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Annicka is our in house graphic design, printing and marketing expert. Annicka manages our ecommerce website, email marketing, social media pages, magazine advertising, brochure and exhibition designs. She is also involved in bespoke projects for customers such as our Detectapen® printing service, bespoke tag, tape and sticker printing, as well as vacuum depanner belting for bakery clients.
Fun fact: Annicka has an unfounded and irrational hatred of justified text and things that aren't symmetrical.
Sales & Purchasing Administrator
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Michelle is one of our longest serving members of staff and enjoys great working relationships with many of our top clients. Michelle is responsible for purchasing stock of parts and materials as well as processing sales orders from our global client base. Michelle’s vast experience helps ensure that orders progress smoothly and customers are always kept up to date. Michelle and Leigh work closely with our couriers to arrange overseas exports and communicate updates to our clients.
Fun fact: You know when Michelle has arrived at BST as you can always hear her infectious laugh from the car park!
Quality Assurance & Sales Administrator
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Leigh worked in our Detectapen® assembly team before progressing to join her elder sister Michelle in sales administration. Leigh supports some of our largest international clients and offers an outstanding level of customer service, ensuring that orders are swiftly taken, confirmed, assembled and despatched on time. Leigh and Michelle work closely with our couriers to arrange overseas exports and communicate updates to our clients.
Fun fact: Leigh once drove into our compound gates and blamed a parked car for the incident.
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Mick provides valuable support to both our internal sales team and customers alike. He provides quality customer service by responding to enquiries, ensuring quotations are followed up and product issues are resolved to maximum effect. Mick also provides important cover for the Sales Administrators when needed.
Fun fact: Mick once set light to himself, his car and his driveway all for the sake of an ant’s nest problem!
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Kylie monitors the day-to-day financial operations within the company, such as payroll, invoicing, and many other transactions. She is responsible for the financial health of a company.
Fun fact: Kylie once had to leave work early to carry out mouth to mouth resuscitation on her fish.
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Sadie ensures BST’s invoices and transactions are accurately recorded and resolves invoicing and account queries for our clients. Sadie’s attention to detail ensures the smooth export and import of goods and services.
Fun fact: BST has to carry out a separate risk assessment before including Sadie in work related social activities involving the consumption of alcohol.